San Jose, Costa Rica — Software Engineer

Edgar Jacob

GenAI & Automation  ·  Cloud  ·  MSc Artificial Intelligence

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About Me

Building
Intelligent
Systems

Software Engineer specializing in Generative AI and Automation, currently pursuing a Master's in Software Engineering with Emphasis on Artificial Intelligence at CENFOTEC.

Experienced deploying Cloud and RPA solutions using Microsoft Fabric, Copilot Studio, and Python — with hands-on experience in local LLM deployment. When not automating workflows, leading game jams or running AI models from a home lab.

Born and raised in Costa Rica — where the best systems are the ones that just work.

Generative AIAgentic AI RPACloud Local LLMsGame Dev PowerShellPython
4+
Years of professional IT and engineering experience
3
Academic degrees — BS, AS, and MSc in progress
8+
Programming languages and platforms mastered
CR
Costa Rican engineer building global-scale solutions
Career

Experience

May 2025 — Present
Data Ops Specialist II / Jr. Automation Engineer
Moody's — Heredia, Costa Rica
  • Built end-to-end royalty calculation automation using Power Platform and Microsoft Fabric, replacing a fully manual process.
  • Developed a Power Apps interface with Fabric backend to streamline royalty calculations, cutting processing time and eliminating data-entry errors.
  • Implemented Alteryx license governance automation that generates weekly usage reports via Power Automate.
  • Collaborated with Finance teams to align automation workflows with organizational objectives.
Oct 2022 — Apr 2025
IT Service Management Analyst / IAM Specialist
Stewart Title
  • Managed Active Directory lifecycle — provisioning, de-provisioning, and operations via ServiceNow ticketing.
  • Developed PowerShell GUI interfaces for AD object manipulation, streamlining IAM operations significantly.
  • Administered identity platforms: SailPoint, Okta, Citrix, ServiceNow, and Exchange Admin Center.
  • Delivered PowerShell automation for recurring AD workflows and hardware/software provisioning.
Oct 2021 — Jan 2022
Technical Support Site Engineer
Teleperformance
  • Managed Active Directory accounts and VPN troubleshooting for a distributed remote workforce.
  • Configured equipment for at-home workers and resolved complex hardware issues.
  • Handled IT requests via ticketing system with detailed root-cause analysis documentation.
Tech Stack

Skills

AI & Automation
Generative AIAgentic AIOllama / Local LLMsCopilot StudioPower AutomatePower AppsAutomation AnywhereMS Fabric
Cloud & Platforms
Microsoft AzureMS FabricPower PlatformAlteryxGitHub CopilotAWS
Languages
PythonPowerShellJavaScriptC#JavaC++SQLHTML / CSS
IAM & IT
Active DirectorySailPointOktaServiceNowCitrixExchangeBomgar
Frameworks & Tools
.NET CoreFlutterRESTful APIsGitMySQLSQL ServerMVC
Methodology
Agile / ScrumOOPSWEBOKSystems ArchitectureSoftware Engineering
Academic

Education

Master's in Software Engineering — Emphasis on Artificial Intelligence
CENFOTEC — San Jose, Costa Rica
Expected Dec 2028 — In Progress
Bachelor's in Computer Science & Systems Engineering
UNED — San Jose, Costa Rica
Completed Jan 2025
Associate Degree in Computer Science
UNED — San Jose, Costa Rica
Completed Jan 2022

Certifications

Fabric Data Engineer Associate
Microsoft
Dec 2025
Automation Developer Career Quest
Automation Anywhere
Jul 2025
Scrum Foundation
CertiProf
AWS Essential Training for Developers
LinkedIn Learning
PowerShell 5 Essential Training
LinkedIn Learning
Beyond the Code

Personal Projects

Indie Game Dev — GameJam Team Lead
Jan 2026
Led a game development team during a GameJam — responsible for coordination via Trello, programming, and full project delivery from concept to shipped build.
Local LLM Home Lab
Feb 2026
Deployed a local LLM environment using Ollama on a Linux machine with Open WebUI, accessible across the home network for private AI experimentation and research.
ISA Trail Cam Tool
2025 — GitHub ↗
Offline Windows desktop app built in PowerShell for wildlife researchers. Auto-detects SD cards and USB drives, imports trail-camera footage (.mp4 / .mov / .avi), organizes files by camera and month, and optionally compresses video via ffmpeg — all with zero internet dependency.
Let's Connect

Get In Touch

Open to new opportunities, collaborations, or a good conversation about AI, automation, or game development. Reach out directly.